In many cases, a business dispute will result in one party not being paid for work they have delivered, regardless of whether the dispute is about that specific piece of work or not. And if a dispute occurs, business owners often don’t know what to do or who to turn to if they aren’t getting paid because of a dispute, so they choose the simple option – they do nothing at all.
Why Disputes Happen
Unfortunately, disputes can and will happen in business – there is no way around that. And while you can do everything possible to prevent them, sometimes they are unavoidable. While business conflicts can arise from virtually any type of arrangement or element of your business, certain areas of conflict are more common than others. For example, any business working with suppliers, contractors, purchasers or other business partners run the risk of disputes due to contract disagreements. They may happen because one party doesn’t receive the products they think they’re entitled to, or another feels they were not paid a proper price for their services. Parties can find themselves disagreeing on the particulars of contracts, over the quality of service received or any warranties issued. Or, as is unfortunately very common, businesses might find themselves in dispute with their own employees. Whatever the reason, the important thing is to understand is that business disputes do happen, and plan for how you will deal with them when they do.
Dispute Resolution Through Negotiation Mediation
If not handled correctly, business disputes, especially those where one party isn’t being paid, can get ugly very quickly, resulting in both financial and reputational damage to one or both parties. But it doesn’t have to get that far. In all business dispute cases, it’s preferable to resolve the problem outside of court. This will save both parties a lot of time and money, and avoid the dissatisfaction often felt by businesses who resolve their issues in court. But when in dispute, both parties are unlikely to see eye to eye without help.
That’s where debt collection and negotiation experts like Debtcol come in. We are often able to help businesses resolve disputes amicably, without resorting to legal proceedings. Our intervention normally avoids the parties becoming entrenched in bitterness, and prevents the relationship breaking down to the point where negotiation is impossible. We explore, with our clients, what their objectives are in any dispute and identify the most cost effective way to resolve it in the shortest possible time. This early evaluation is critical, as it usually reveals that the dispute is not as bad as those within it perceive. We then undertake negotiations with a view to brining a favourable conclusion, rather than running the risks and incurring the costs of a court battle. By undertaking this process, businesses who find themselves not being paid due to the dispute are able to achieve a resolution that suits them, including the reimbursement of any payments agreed on. Not only do they save money on court fees, but it also means they could continue their relationship with the client/supplier/partner, leaving everyone with their businesses and reputations intact.
At Debtcol we believe in resolving disputes as quickly and amicably as possible, which means staying out of the court system whenever possible. If you have a commercial dispute that is stopping you from being paid and would like our help, please just get in touch to arrange your free consultation.